FAQ
PRODUCT RANGE
How do I find the right size for my glasses?
Use our size guide to compare lens width, bridge width and face coverage, and learn how to measure your fit.
View the size guideWhere can I browse sunglasses and eyeglasses?
Explore our collection to find frames for your style. Product pages provide the details available for each pair.
Shop the collectionWhere can I get help with parts and repairs?
Our parts and service page explains warranty coverage and how to get assistance with your eyewear.
Parts & serviceSHIPPING & RETURNS
How does your shipping policy work?
Review shipping information for delivery options and rates. Check checkout for the delivery timing and cost for your order.
Shipping informationHow do I cancel or return an order?
Visit our returns page for eligibility, packing instructions and information about refunds.
Cancel or return an orderHow can I get help with tracking?
Contact our support team for assistance with order or return status. Online tracking is not available yet.
Contact customer serviceBUY ONLINE & CUSTOMER SERVICE
Which payment methods can I use?
See our accepted payment methods page for payment information. The available options for your purchase are shown at checkout.
Accepted payment methodsHow can I contact customer service?
Visit Get Support to search our help pages or contact the team for assistance.
Get supportWhere can I find special offers?
Browse the collection to see available products and current displayed offers.
Explore the collection